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Privacy Policy

Draft – pending legal review
Last updated October 21, 2025 Effective October 21, 2025
In short

We collect only what we need to process your orders and improve your experience, and we do not sell your personal information.

Draft – pending legal review. This document reflects our current policies but has not yet completed legal review. The final wording may change. Questions? Contact us.

Information we collect

When you register an account or make a purchase, we collect personal information such as your name, email address and shipping address. We also collect usage data through cookies and similar technologies as you browse the site.

  • Name, email and shipping address provided at registration or purchase
  • Order and purchase history
  • Usage and device data collected via cookies

How we use your information

We use the information we collect to operate our store and serve you better.

  • Process and fulfill your orders
  • Provide customer service and support
  • Send order updates and communications, with the option to opt out
  • Improve our website and your shopping experience
  • Detect and prevent fraud

How we share information

We do not sell your personal information.

We share information only with service providers who help us run the store – such as shipping carriers and payment processors – and with legal authorities when required by law or to protect our rights.

Cookies

We use essential cookies to keep core features of the site working, such as your shopping cart and preferences. You can control cookies through your browser settings, though disabling them may affect how the site functions.

Data security

We use reasonable safeguards to protect your personal information. No method of transmission over the internet or electronic storage is completely secure, but we work to keep your data protected.

Your rights

You have choices about your personal information.

  • Access, update or delete your personal information
  • Opt out of marketing communications at any time
  • California residents have additional rights under the CCPA

To exercise any of these rights, contact us using the details below.

Children's privacy

Our site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

International users

We operate in the United States, and your information is processed in the U.S. If you access the site from outside the U.S., you understand that your information will be processed in the United States.

Contact us

Questions about this Privacy Policy or your personal information? We are happy to help.

Call (916) 234-6499 or email support@dcpoolsupply.com.

Questions about this policy?

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